At ppvi, we believe that gaming should always be a source of entertainment — never a source of financial or emotional distress. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to stay in control and enjoy the platform safely.
Every registered ppvi player in Bangladesh has free, instant access to a suite of responsible gaming tools directly within their Account settings. These controls exist to put you — not the game — firmly in charge.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is active, ppvi will not accept any deposit that causes your total to exceed it within that period. Limits take effect immediately when reduced and require a 24-hour cooling-off period when increased, so you always have time to reconsider.
Define how long you can play in a single session. When your chosen time is up, ppvi will display a clear on-screen reminder and give you the option to end your session or extend it consciously. This prevents the kind of passive, unplanned extended play that is most closely linked to problematic behaviour.
Take a short break from the ppvi platform for a defined period — 24 hours, 48 hours, 1 week, or up to 4 weeks. During a time-out your Account is suspended and you will not be able to log in, deposit, or place wagers. Marketing communications are paused automatically for the duration.
If you feel you need a longer break, ppvi's self-exclusion tool allows you to close your Account for a minimum of 6 months or permanently. Self-exclusion is irreversible for the chosen period — once active, ppvi will not reopen your Account before that period has expired, regardless of your request.
Cap the maximum amount you are willing to lose over a set timeframe — daily, weekly, or monthly. Once your loss limit is reached, ppvi will prevent further wagering until the period resets. This tool is especially useful for players who want a financial safety net without taking a full break from the platform.
Enable periodic on-screen notifications that show you how long you have been playing, how much you have deposited, and your net gaming result for the current session. Reality checks interrupt the flow of play at regular intervals — every 30, 60, or 90 minutes — and prompt you to take a moment to reflect before continuing.
Problem gambling can develop gradually and is not always easy to recognise in yourself. ppvi encourages every player to read the warning signs below honestly and to act early if any of them feel familiar.
If you identify with three or more of the warning signs listed here, we strongly recommend using ppvi's self-exclusion tool and seeking support from a qualified counsellor. Our support team at [email protected] is available around the clock and can guide you to the right resources.
Continuing to play after a losing session with the intention of winning back what you have lost, often with larger bets than intended.
Depositing money that was set aside for rent, food, bills, or other essential expenses in order to fund gambling activity.
Feeling unable to stop playing even when you have decided to, or when continuing is clearly causing harm to your finances or relationships.
Using gambling as a way to cope with stress, anxiety, depression, loneliness, or other difficult emotional states rather than for entertainment.
Taking loans, borrowing from family or friends, or selling possessions in order to fund deposits or continue playing after funds are exhausted.
Missing work, neglecting family commitments, or withdrawing from social activities because of time spent gambling or thinking about gambling.
Hiding the extent of your gambling from family members, partners, or friends because you feel ashamed or fear their reaction.
Needing to place progressively larger bets to feel the same level of excitement — a sign that tolerance is building, similar to substance dependency.
Use this brief self-assessment checklist to reflect on your gaming habits. There are no right or wrong answers — this is for your own awareness. Read each statement and consider honestly whether it applies to you.
Remember: Gambling is intended to be entertainment. If it no longer feels fun, or if it is causing you stress, anxiety, or financial pressure, that is a clear signal to pause and reach out for support.
In the past month, have I spent more money on gambling than I originally planned to?
Have I ever felt restless, irritable, or anxious when I tried to cut down or stop gambling?
Have I used gambling as a way to escape problems or relieve feelings of sadness, worry, or stress?
Have I lied to a family member, friend, or colleague about how much time or money I spend gambling?
After losing money, have I felt the need to return quickly to try and win it back?
Has gambling caused me to miss work, study, family events, or other important commitments?
Have I ever borrowed money or sold something valuable in order to fund gambling?
Do I find myself thinking about gambling frequently when I am not playing — planning my next session, reliving past wins, or working out how to get more funds?
Accessing ppvi's responsible gaming controls is straightforward. Follow the steps below to set up protections on your Account at any time.
Visit ppvi.club and log in using your registered username and password. Ensure you are on a secure, private network — avoid accessing your Account from shared or public Wi-Fi when making changes to security settings.
Once logged in, click on your Account avatar or username in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
Within Account Settings, locate and click the "Responsible Gaming" tab. This section contains all available tools including deposit limits, loss limits, session time limits, reality checks, time-out, and self-exclusion.
Select the tool you wish to activate. Enter your preferred limit value or break duration. Read the confirmation screen carefully — it will explain exactly what the tool does and when it takes effect before you confirm.
Click "Confirm" to activate the tool. You will receive an email confirmation to your registered address within a few minutes. If you do not receive a confirmation email, contact [email protected] immediately to verify the change was applied.
If you are in crisis and need your Account restricted immediately, do not wait — contact the ppvi support team directly via Live Chat (available 24/7, Bangladesh Standard Time). Our support staff are trained in responsible gaming and can activate an emergency time-out or self-exclusion on your behalf within minutes.
Resets every 24 hours at midnight BST. Reductions take effect immediately; increases require a 24-hour waiting period.
Instant ProtectionPermanently closes Account access for a minimum of 6 months. Cannot be reversed during the exclusion period under any circumstances.
Permanent LockA short-term Account suspension for 24 hours, 48 hours, 1 week, or 4 weeks. All marketing is paused automatically.
Short-Term BreakUnsubscribe from all ppvi promotional emails, SMS, and push notifications at any time via Account Settings or by emailing [email protected].
Always AvailableResponsible gaming is not just a feature list at ppvi — it is a core part of how the platform is designed, staffed, and operated. Here is what ppvi does proactively to support every player in Bangladesh.
Every new Account undergoes age verification before the first deposit is permitted. ppvi does not allow any player under 18 years of age to register or wager on the platform.
ppvi uses automated systems to detect patterns of play that may indicate problem gambling — such as sharp increases in deposit frequency, extended session durations, or sustained loss-chasing behaviour.
When our monitoring systems flag a player account as potentially at risk, a trained member of the ppvi support team will reach out proactively to check in and offer information about the available responsible gaming tools.
All ppvi customer support staff receive dedicated responsible gaming training. They are equipped to handle sensitive conversations with empathy and to escalate situations to specialist support where needed.
ppvi does not send promotional offers or bonus communications to players who are on a time-out, self-exclusion, or who have been flagged by our responsible gaming monitoring systems.
All bonus terms, wagering requirements, and withdrawal conditions are written in plain English and displayed clearly before any promotion is claimed. ppvi does not use misleading promotional language.
ppvi's promise: We will never make it harder for a player to set a limit, take a break, or close their Account than it is to make a deposit. Responsible gaming controls are always accessible in one click from your Account Settings dashboard, with no waiting periods for protective reductions.
If gambling is causing you or someone you care about distress, please reach out. The ppvi support team is available 24/7, and several independent organisations provide free, confidential guidance to people affected by problem gambling.
Our responsible gaming support team is available around the clock via Live Chat on the ppvi platform. You can also reach us by email at [email protected] — use the subject line "Responsible Gaming Help" for priority routing. We respond to all responsible gaming enquiries within 1 hour during Bangladesh Standard Time business hours, and within 4 hours at all other times.
Kaan Pete Roi is Bangladesh's first emotional support and crisis helpline, providing free, confidential telephone counselling to individuals experiencing emotional distress, including issues related to compulsive behaviour and financial stress. Their trained volunteers offer a non-judgmental, empathetic listening service in a safe environment.
Sometimes the most important step is simply telling a trusted family member or friend that gambling has become a problem. People close to you — whether in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — can provide immediate emotional support and help you take practical steps toward recovery. You do not have to face this alone.
Licensed mental health professionals and certified addiction counsellors are available in major Bangladeshi cities including Dhaka, Chittagong, Khulna, Rajshahi, Sylhet, Barisal, Rangpur, and Mymensingh. If you feel that gambling is significantly affecting your mental health or daily functioning, seeking professional counselling is a positive and courageous choice.
Emergency contact: If you or someone you know is in immediate distress or facing a mental health crisis linked to gambling or financial hardship, please contact the National Mental Health Helpline of Bangladesh or visit the nearest hospital emergency department. ppvi's support team can also help connect you with local resources — contact us at [email protected] immediately.
Responsible gaming starts with awareness and the right tools. Explore the ppvi platform, manage your Account settings, or browse our games — knowing that your safety is always our priority.